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Learn new strategies and techniques used by professional coaches and today's top leaders to create engagement, develop capability and foster trust. In this interactive workshop you will learn new ways to interact with the people you support. Explore strategies to shift into a collaborative mindset and receive tools that you can immediately apply in your role to develop competency, create problem solvers, engage learners, empower teams and connect with those you support with meaning and purpose.
Please note the date. This event is being held during the fourth week of the month, not the usual third week. This is to accommodate those lucky ducks who will be on Spring Break during the third week of the month.
Look for the signs pointing you to the Lake Estes meeting room on the third floor. We will post our ATD NRC banner near the room as well.
Holly Hutchinson Osborn
VP and Director of Programming
Coach Training Alliance
Holly Hutchinson Osborn provides coaching and professional development for businesses and non-profit organizations. In her role as the Director of Programming at Coach Training Alliance she has helped organizations address the big challenges related to employee engagement and equipping managers with the next generation of leadership skills. Prior to this role, she negotiated global contracts with Fortune 50 companies in the telecommunications industry. She is a former D1 volleyball player who graduated from UC Berkeley and lives with her husband in Fort Collins, CO.
CTA provides training and certification for professional coaches as well as customized programs and solutions for organizations who want to move away from command and control style leadership and move towards collaborative leadership to grow the capability individuals and strengthen their organization.
Join us for this four-week, eight-part online course to learn the latest thinking and techniques for measurement and reporting. Each week will focus on two or three key topics and build on the previous sessions. Follow-up sessions will focus on implementation issues and answer questions.
Full Course Description
Dave is the Executive Director of the Center for Talent Reporting and the former Chief Learning Officer for Caterpillar Inc. Dave and his team at Caterpillar won numerous awards for measurement, including ATD’s BEST Award in 2005. Dave recently published the second edition of his textbook, The Business of Learning. He teaches human capital management in two Ph.D. programs and the executive education program at George Mason University.
The Center for Talent Reporting is a nonprofit organization dedicated to improving the measurement, reporting and management of human capital.
12:00-1:00 PM (MDT), Tuesdays and Thursdays, April 4 through April 30, 2019
Class 1: Intro to Measurement and the Talent Development Reporting Framework
Class 2: Effectiveness and Outcome Measures
Class 3: Creating Your Measurement Strategy
Class 4: Reporting
Online via GoToMeeting
When you register for this event, you are registering for Session 1 only.
To register for the full 8-session online course, go to: 4-Week Online Course: Measurement and Reporting in L&D
Online class: Thursday, April 4, 2019, 12 - 1 PM (MDT)
Online follow up session: Tuesday, April 9, 2019, 12 - 1 PM (MDT)
In the first session we will begin by addressing the four overarching reasons for measuring which will provide the foundation for all four sessions. These four reasons (inform, monitor, evaluate, and manage) will be captured in a measurement hierarchy. Next, we will share the Talent Development Reporting Principles (TDRp) framework for organizing the 170+ measures we have in learning. This framework provides a common language and classification scheme not only for the learning profession but for all HR processes. Last, we will explore the first category of measures (efficiency) in detail focusing on the most commonly used ones.
When you register for this event, you are registering for Session 2 only.
To register for the full 8-session online course, go to: 4-Week Online course: Measurement and Reporting in L&D
Online class: Thursday, April 11, 2019, 12 - 1 PM (MDT)
Online follow up session: Tuesday, April 16, 2019, 12 - 1 PM (MDT)
In the second session, we will explore the other two categories of measures in detail (effectiveness and outcome). In learning, these measures are known as the four levels of Kirkpatrick and five levels of Phillips. We will explore the difference between the two approaches for level 4 in detail, giving special attention to Phillips' level 4 impact, which doubles as an outcome measure. Special attention will also be paid to the issue of isolating the impact of learning from other factors, which continues to be one of the most contentious issues in the field.
When you register for this event, you are registering for Session 3 only.
Online class: Thursday, April 18, 2019, 12 - 1 PM (MDT)
Online follow up session: Tuesday, April 23, 12 - 1 PM (MDT)
This session will begin by identifying the elements of a robust measurement strategy. Next, building on the first two sessions, we will identify measures appropriate for various learning programs and for various department initiatives. For example, what should you measure for a leadership development program, a compliance program, onboarding, etc? We will conclude with recommendations for creating a measurement library.
Please join us for networking and discussion of best practices in training development and delivery. To help make this networking a success, please plan to share a strategy for training development or delivery (in writing or just a verbal description). You can think of this as a "show and tell" for talent development professionals.
We will provide appetizers and the first round of drinks is on us!
Senior Advanced Technical Trainer
Tony Andrews has over 20 years experience in Data Center, Electrical and Telecom spaces. He works with an outstanding team to develop content around increasing revenue for the Data Center/Networking software business. Tony provides training to internal employees, end users and partners in developing the sales opportunity, designing the solution scope and installing Panduit Data Center Infrastructure Management platforms. He utilizes Cornerstone LMS to coordinate and schedule training and source content, tests, certificate of completion, etc.
When you register for this event, you are registering for Session 4 only.
Online class: Thursday, April 25, 2019, 12 - 1 PM (MDT)
Online follow up session: Tuesday, April 30, 12 - 1 PM (MDT)
This session represents the culmination of the series where the measures explored in the first three sessions are put to work in scorecards, dashboards, and reports. The appropriate place for the measures and their use will depend on their purpose from session one. The three types of TDRp reports (program, operations, and summary) will be shared and examples provided. Examples will also be provided for dashboards to use in monitoring measures. The session concludes with recommendations for creating your own reporting strategy.